Terms & Conditions
Online Payments & User Responsibility
By making an online payment, you acknowledge and agree that:
- All information provided during the transaction is accurate and legally authorized for use.
- You are responsible for ensuring the accuracy of financial details and maintaining secure transaction practices.
- Services may be withheld or declined if incorrect, misleading, or fraudulent information is submitted.
- Payment details are processed securely through authorized and compliant payment gateways.
Payment Errors, Failures & Limitations
Dantam Dental Clinics shall not be held responsible for delayed, rejected, or failed transactions due to:
- Incorrect patient information or account details provided by the user
- Insufficient balance, expired payment method, or declined authorization
- Payment gateway downtime, server issues, or system-related errors
- Technical disruptions, power outages, or unforeseen service interruptions
- Local network problems or limited internet connectivity at the user's end
- Fraudulent use of payment credentials or unauthorized attempts
Cancellation, Stop-Payment & Refund Guidelines
Once a payment has been submitted and processed successfully, stop-payment or reversal requests must be made directly with your issuing bank or payment provider. Any refunds—where permitted—will be processed based on the clinic’s internal refund policy and may require verification or supporting documents.
User Account Access & Security Obligations
Users are solely responsible for keeping login credentials, OTPs, and account details confidential. Any action completed using your registered credentials—including appointments, consent, or payments—will be considered authorized by you.
External Websites, Tools & Third-Party Services
Our website may contain external links or integrations related to payment gateways, appointment systems, or informational resources. Dantam Dental Clinics is not responsible for the content, privacy practices, policies, or security measures of these third-party platforms. Users are advised to review their terms independently before proceeding.
Legal Framework & Jurisdiction
These Terms & Conditions are governed under applicable Indian law. Any dispute, complaint, or legal proceeding arising from the use of our services shall fall under the jurisdiction of the city where Dantam Dental Clinics operates.
User Agreement & Consent
By continuing to browse, access, or use our website or digital services, you confirm your agreement with:
- The Privacy Policy statements
- These Terms & Conditions
- Receiving communication from Dantam Dental Clinics, including appointment reminders, service updates, promotional offers, and healthcare-related messages via SMS, WhatsApp, phone calls, or email