Privacy Policy for Dantam Dental
By accessing our website, using our mobile platforms, booking an appointment, making an online payment, or engaging with any digital services provided by us, you confirm that you have read, understood, and agreed to the terms outlined in this Privacy Policy and Terms & Conditions document.
At Dantam Dental Clinics, we prioritize patient trust and confidentiality. We recognize the sensitivity of personal, medical, and financial information and are committed to protecting it through responsible handling practices, secure data protection systems, and compliance with applicable laws and healthcare regulations.
Information We Collect
We may collect personal and non-personal data including, but not limited to:
- Full name, date of birth, and demographic details
- Mobile number, email address, and residential information
- Appointment bookings, confirmations, cancellations, or chat records
- Medical and dental history required for diagnosis and treatment
- Digital records including X-rays, prescriptions, reports, and treatment plans
- Billing information including invoices, pending dues, insurance (if applicable), and transaction history
- Device type, IP address, browser information, website navigation behavior, and cookie data
How We Use Your Information
Your data may be used for operational, clinical, communication, and compliance purposes, including:
- Scheduling appointments and reminders
- Facilitating online and in-clinic treatment processes
- Verifying identity for secure account access
- Providing treatment summaries, prescriptions, digital reports, or follow-up instructions
- Improving our website experience, performance, and patient interface
- Maintaining legal, medical, and financial documentation as required by law
- Sending offers, service updates, patient awareness messages, and healthcare information
- Assisting internal audits, regulatory reviews, or legal compliance requirements
We use your information strictly for service purposes and never engage in unauthorized use.
Data Sharing and Confidentiality
Your information is treated with strict confidentiality. We do not share or sell your information to advertisers or unrelated third parties.
We may share necessary information only with:
- Healthcare professionals involved in your treatment
- Approved third-party partners (CRM software, payment processors, secure medical storage systems)
- Legal or regulatory authorities when officially mandated
- Insurance agencies (only if applicable and initiated by the user)
All partners handling your information are required to comply with strict confidentiality and security standards.
Cookies and Tracking Technologies
Our website may use cookies, pixels, and analytics tools to:
- Provide a smoother browsing and customized user experience
- Track frequently visited sections to improve platform functionality
- Remember patient login preferences or appointment selections
You may disable cookies in your browser settings; however, doing so may restrict certain website features.
Retention of Information
Your information will be retained securely for:
- A minimum of three years from your last visit, or
- Longer if legally required for healthcare record compliance, audits, or legal obligations
After the retention period, information may be archived or securely deleted.
Security of Personal Information
We employ multiple security safeguards including encryption, secure servers, restricted access systems, and monitoring protocols to protect patient data. However, no online system can guarantee complete immunity from cyber threats. Users are encouraged to use strong passwords and secure devices when accessing accounts.
Modifications to Privacy Policy
We may update or revise this policy periodically to reflect legal, operational, or system-based changes. Updates will be posted on our website, and continued use will be considered acceptance of revised terms.
Contact for Privacy Concerns
For privacy questions, corrections, or deletion requests, please reach out at: https://www.dantamclinics.com/contact